We value a pre-purchase consultation to ensure that you buy a pair of hearing aids that work best for you. We will ask for a recent hearing test so we can run your test results on hearing aid manufacturers’ software and develop a preliminary assessment for you to understand your options. The objective of this consultation is for you to make an informed decision about purchasing your hearing aids.
When you receive your hearing aids they are already programmed based on your hearing test results, so they are ready to use. We will call you to make sure that they sound clear and natural and if needed to book an in-clinic or online adjustment session.
You are covered with free reprogramming and readjustment of your hearing aids in our clinic in London, or online, through remote care over their warranty period. Your hearing aids must be Bluetooth enabled if you wish to receive remote care support.
Free delivery is available for all shipments to the Maharashtra.
Delivery times vary depending on your location and address (usually 2-3 working days)
Deliveries are insured and tracked
– 4 years on all hearing aids.
– 2 years on accessories including Assistive Hearing Devices (AHD), chargers, remote microphones, TV streamers and other associated electronics.
We provide aftercare for all the hearing aids you purchase from HearingNow over their warranty lifetime. The aftercare services of the hearing aids include online (remote care) or in-clinic fine-tuning of the hearing aids, minor fixes and repairs, replacement of the domes and other fittings of the hearing aids, liaison with the manufacturers of your hearing aids to repair or replace them when and if needed.